Winter Woes

Winter is definitely upon us and with winter comes wind, cold and wet, wet phones. street

It’s easy enough to do. You slip on the path or stumble as you get into your car and your phone lurches out of your hand and into the nearest puddle.

Cue heart palpitations and general panic.

Of course if you have a Samsung Galaxy Edge 7 then you should be fine, but even if you do not there are things you can do to greatly improve your chances of resurrecting your phone or at the very least save your details, photos, contacts stored on your phone.

First thing first – you have backed it up recently, right?

I know many of us find it difficult to remember to back up our phones but it really is the very best thing you can do to protect yourself from losing all your contacts and information should the worst happen.

Having said that, you probably haven’t, but don’t despair things aren’t doomed.

First thing to do is to dry off the phone. Then DO NOT attempt to turn the phone on. I can’t stress this enough. If you do turn the phone back on you can fry the circuit board and then things can get pretty serious. If it’s still on, don’t worry just don’t touch that home button.

Second thing is to get the phone dry and warm. A hot water cupboard can work or even a sunny spot in the car can work as a temporary spot as you race to get the phone to us.


Then get it to us as soon as practically possible. We have special packets into which we can place the phone to dry off until it is ready for us to lift the screen and assess what damage has been done and what repair can be made.


Does Rice Work?

The old rice trick can work, albeit temporarily, but it’s not a given. The thing to remember is to get the phone dry and warm as soon as possible.


Should I Dry it with a Hairdryer?

Um, no. I wouldn’t be doing that. It is possible to damage the circuit board if you don’t know what you are doing.


My phone went for a swim two weeks ago, can it still be saved?

Sometimes yes, sometimes no. We won’t really know until we can assess it. You would be surprised though at how often phones that were drowned several months ago are brought back to life!


How much will it cost?

It’s hard to know until we can see the extent of the damage. In some cases it may be that the contacts, information on the phone/device can be saved, but the phone itself cannot be. In other cases, the phone can be saved but it will cost. It all depends on the phone, the damage and what needs to be done. In all circumstances you will need to weigh up the value of the repair versus the cost of the repair and of course the phone itself.


Winter is truly upon us but you need not fear the wet – at least not as far as your technology goes. Just remember these steps and you’ll brush it off like water off a duck’s back.

  • Back it up
  • Dry it off
  • Don’t turn it on
  • Put it somewhere warm and dry
  • Get it to us to repair ASAP

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